Newma Support
Get help with your Newma account, portfolio, or app.
How to reach us
For any question, issue, or feedback about Newma, please email our support team. We will get back to you as soon as we can.
Email: hello@newma.ch
What you can contact us about
- Account access — login problems, password resets, two-factor issues.
- Portfolio & plans — questions about how your portfolio is displayed, your active plan, or how to upgrade.
- Payments & billing — questions about transactions, receipts, or your Stripe payment method.
- App issues — bug reports, crashes, or feedback on the iOS app.
- Privacy & data requests — exercise your rights under GDPR (access, rectification, erasure, portability, objection). See our Privacy Policy for full details.
- Account closure — request deletion of your account and associated personal data at any time.
In-app support
You can also reach us directly from inside the Newma app: tap the Contact Support button on the sidebar, or open Settings → Help Center. Messages sent through the app are routed to the same support inbox as emails.
About Newma
Newma is a portfolio dashboard for clients of Newma's crypto investment service. The app is a read-only view of your portfolio managed by Newma's off-platform trading operations — it does not custody funds, hold crypto, or execute trades inside the app.
Newma Consulting EDPK is registered in Bulgaria (UIC 208209281), with its registered seat at 76 Targovska St., Entrance B, Apt. 11, Lovech 5500, Bulgaria. Personal-data processing is governed by our Privacy Policy, drafted in accordance with Regulation (EU) 2016/679 (GDPR) and the Bulgarian Personal Data Protection Act.